At Claims Advantage, we are committed to helping our clients through every step of their insurance claims process. We understand that every story has a beginning, and we are ready to provide the necessary support and resources to help you navigate through the difficulties. Our team of experienced insurance adjusters and SIU Investigators are dedicated to building trust with our clients, and we strive to cultivate a solid relationship founded on transparency, honesty, and integrity
Services
CLAIMS ADJUSTING
PROFESSIONAL INSURANCE CLAIM INVESTIGATION SERVICES
Claims Advantage is a proud member of the International Association of Special Investigation Units (IASIU). Our team combines extensive experience in private investigation, claims adjusting, and law enforcement to deliver comprehensive, fact-based insurance claim investigations.
With more than 60 years of combined experience, we specialize in identifying potential fraud, preserving critical evidence, and providing the information carriers and claims professionals need to make informed decisions. Our investigators conduct detailed interviews, obtain recorded statements, perform scene investigations, and analyze claim facts to determine the validity and extent of reported losses.
Whether handling commercial trucking, automobile, workers' compensation, general liability, professional liability, or dram shop claims, Claims Advantage delivers timely, objective investigations that help reduce exposure and support effective claim resolution.
Available 24/7 for claim assignments in our service areas.
-
Interviews and Recorded Statements
-
Private Investigations
-
Photography and Video Documentation
-
Scene Inspections and Evidence Documentation
-
Drone Photography and Scene Documentation
-
Diagrams and Measurements
-
Neighborhood and Witness Canvassing
-
Accident Scene Investigations
General Liability
We provide thorough investigations and claims support for a wide range of liability matters, from residential and commercial losses to complex construction-related claims. Our experienced team delivers accurate fact gathering and analysis to help clients achieve timely and effective claim resolutions.
Services Include:
• Premises Liability
• Construction Defect
• General Liability
Automobiles
Comprehensive auto liability investigations including scene documentation, statements, witness canvassing, police report retrieval, and liability analysis
Commercial Trucking
Rapid-response investigations for catastrophic and commercial vehicle losses.
• Scene Investigations
• Driver Statements
• Witness Interviews
• Evidence Preservation
• Liability Analysis
Workers Compensation
Our adjusters are experienced in handling workers’ compensation claims and third-party investigations. We determine whether a claim arose out of and in the course of the claimant’s employment. In addition, we examine any potential subrogation.
Dram Shop
We have a wealth of experience investigating liquor liability claims. This occurs when a business serves or sells alcohol to minors or observably intoxicated persons who later cause automobile accidents resulting in death, injury, or property damage.
Professional Liability
We investigate professional liability claims involving alleged negligence, errors and omissions, misrepresentation, and breach of professional duty. Our services include interviews, recorded statements, document review, background research, and detailed reporting to support informed claim and litigation decisions.
SIU
PROFESSIONAL INSURANCE CLAIM INVESTIGATION SERVICES
Claims Advantage is a member of the International Association of Special Investigations Units (IASIU). Our team consists of accomplished professionals with a unique blend of private investigation, claims adjusting, and law enforcement experience. Each member of our team has undergone robust training in conducting thorough investigations to prevent and identify insurance fraud.
With over 60 years of combined experience and a unique field investigation process, our fraud investigators provide a unique blend of law enforcement, claims adjusting, and private investigation backgrounds. This combined experience empowers us to identify fraud using detailed statements, scene investigations, and determinations of whether the claim is valid.
Workers’ Compensation Investigations
Our experienced investigators examine workers’ compensation claims involving potential fraud, misrepresentation, questionable causation, or disputed activity restrictions. We conduct thorough investigations to evaluate whether an injury arose out of and in the course of employment while identifying opportunities for subrogation, mitigation, and informed claim handling.
General Liability Investigations
Claims Advantage investigates questionable general liability claims, including slip-and-fall incidents, premises liability losses, and disputed injury allegations. Our investigators obtain statements, review evidence, document loss locations, and identify inconsistencies to assist clients in evaluating liability and claim validity.
Automobile Claims Fraud
Claims Advantage’s certified fraud investigators evaluate suspicious automobile claims involving potential first-party fraud, staged collisions, theft, inflated damages, and material misrepresentations. Through detailed interviews, scene investigations, records analysis, and evidence review, we identify inconsistencies and provide clients with the information needed to evaluate claim legitimacy.
Jewelry and Homeowners Claims Investigations
Claims Advantage investigates suspicious homeowners and personal property claims involving jewelry, theft, fire, water damage, and other reported losses. Our investigators review documentation, conduct interviews, verify ownership and value, and analyze claim details to identify inconsistencies and assist with claim validation.
On-Site Clinic Inspections
Claims Advantage conducts on-site clinic inspections to document treatment operations, equipment, staffing credentials, and patient activity. These inspections may help identify treatment irregularities, questionable billing practices, and other potential fraud indicators.
Mediation / Settlement
ASSISTING YOU THROUGH MEDIATION AND FINAL SETTLEMENT
Our adjusters are experienced in assisting parties with dispute discussions and settlements. Our experienced team is able to participate in Mediation to assist in bringing about an acceptable outcome for our clients.
We bring a high level of expertise that is essential to framing the final settlement. Our adjusters have settled thousands of claims well within the settlement authority given.
Additional Services
-
Background Investigations
-
Social Media Investigations
-
Activity Checks
-
Recorded Statements
-
Witness Canvasses
-
Neighborhood Canvasses
-
EUO Support
-
Medical Canvasses
-
Asset Investigations
-
Alive & Well Checks
Get in Touch
Whether you are an insurance company, law firm, or industry professional, our team is ready to provide the high-precision investigation services you require.